Nursing Status Board
A key feature of DocuScripts is the ability for the caregiver to see the workflow from the time an order is scanned until the prescription is filled. Staff can see orders for their department, priority given and its status, allowing for better delivery times and virtually eliminating the need to call the pharmacy with questions.
Pharmacy Work Station
Pharmacists are able to clearly view and process orders, by priority, using the DocuScripts Pharmacy Work Stations. Additional information is added to the script via HL-7 or a data file from the EMR, allowing the pharmacy to have relevant patient information needed to process and fill the script. Technicians can easily see how long orders have been sitting in the queue, customize their view, save personal settings and use the viewer tool to enlarge for hard-to read handwriting.
The priority level for every order for medication is set when the order is scanned. The priorities can be unique to each hospital but typically the priority levels are STAT, PRIORITY and NORMAL. Each level has its own over-limit time allotment. When an order exceeds the pre-established hospital timeline the row in the Status board will blink to generate awareness of the overlimit status.
The DocuScripts communication tool quickly allows orders that have a deficiency to be sent back to the floor for resolution. The communication tool utilizes instant messaging so that the nurses and pharmacists can communicate directly with each other without using the telephone or email.